A common shared struggle that I find in many insurance agencies is the lack of an established and vibrant sales culture. Many agencies agree that they have a service dominated focus while often, sales opportunities are overlooked in lieu of service tasks and activities. Successful, growing agencies prioritize sales because they know that no matter […]
We are all well-versed in addressing the customer’s concerns or objections, but wouldn’t it be nice if you could be prepared enough to avoid them altogether? On this episode of The Ridiculously Amazing Insurance Podcast, Kelly, Dave, and Scott talk through some practical steps you can take to preemptively address those concerns and make the […]
One of the most common obstacles I hear to selling insurance is hearing people say things like “I’m not in sales” or “I’m not a salesperson.” Almost every service person I have ever met wants to put the client’s best interests at the forefront. I completely agree with this approach. A client-focused approach is the […]
There is no such thing as the perfect insurance sales person, right? While this is true, we should never stop learning and getting better at our craft. Sometimes all it takes is a different choice of word, tone of voice or neglecting one more follow-up call that leaves us with a great practice quote and […]
This may seem like an odd thing, but routinely we find that answering the phone in an agency is a hard thing to do really well. For agencies that have a receptionist (or we like to say Director of First Impressions), it’s no easy task sounding amazing 200 times per day. Also, for agencies that […]
Getting your team rowing together in sync and in the right direction requires regular and frequent communication. So where is the best place and when is the best time to communicate your plans and goals with your team? You might be thinking, at a meeting of course! But isn’t it true that we often have […]
