NEW & UPDATED!
DO YOU GIVE "WOW" CUSTOMER SERVICE?
Impress your clients to boost retention, cross sales, referrals, and reviews.

Customer Service Training 2.0 Will Cover:
- Tracking Customer Satisfaction
- Relish in Phone Call Reviews
- Service Team Incentive Plans
- Anatomy of a Service Call
- 10 Things To Never Say
- Wow Callers with WOW Greetings
- The Perfect Service Call
- Top 5 Hardest Conversations
- First Call Resolution
- Follow-Up & Follow-Through
- Working with Producers
- Tone & Etiquette
- Documentation Delights
- Managing Your Time Seamlessly
- Client Prioritization