Agency Performance Partners


Let’s Make Your Next Event Ridiculously amazing

Looking for ways to make your next insurance event ridiculously amazing?


Agency Performance Partners speakers are known as game-changers in the insurance agency world. We’ve helped hundreds of insurance agencies identify and capitalize on sustainable improvement opportunities. Our specialties include agency culture assessment and change; management and supervisory coaching and benchmarking; customer retention strategy development; digital marketing strategy, planning and implementation; and sales planning, management and skill-building. Over the past several years, we’ve worked with small businesses across the country to build and implement successful programs boosting revenues, profits and efficiency.


APP Speakers


You can work with APP and have a diverse group of speakers! Our team is here to deliver the insurance industry’s best practices in aclear and actionable way.

kelly donahue-piro

Kelly Donahue-Piro is a game-changer in the insurance industry. As the Founder and President of Agency Performance Partners, she’s an in-demand speaker at regional and national insurance conferences and a social media and digital marketing trailblazer.

In her years of consulting, marketing, training, and public speaking, she’s worked with more than 1,000 insurance agencies of all sizes and with noted industry organizations throughout the U.S. and Canada. She has earned accolades like “insurance visionary,” “a total rock star,” and “the real deal.” Kelly’s vision for her companies is to partner with independent insurance agencies to inspire and motivate their high-performance agency teams to become “Ridiculously Amazing.”

stephen harrington-descoteaux

Stephen Harrington-Descoteaux, CIC, has over 15 years of insurance management experience. After eight years of restaurant and retail management, he focused on the insurance industry. As an agency trainer, power HawkSoft user, and process creator, he brings his fresh visions and insight to the quickly changing business world. Stephen believes that everyone can be successful with proper training and encouragement. His passion lies in helping agencies succeed by building training and business plans around the agency’s culture.

Stephen obtained his CIC designation in 2009 and has built a strong network in the insurance community through building relationships, speaking at national conferences, networking, and personal branding. He stays on top of current technology, insurance, office, marketing, and management trends by attending several meetings a year and reading varying trade publications and blogs

bobbie fernandez

Bobbie is a process analyst and problem solver extraordinaire regarding insurance agencies in transition. She knows that change can be difficult. However, Bobbie excels at making the experience more enjoyable by infusing fun into practical training methods. Bobbie's approach involves storytelling, identifying pain points, and providing helpful solutions - all to bring teams to new heights of success.

Bobbie knows it's possible to transform comfortable insurance teams into efficient, victorious forces. She has a knack for helping nurture the vision of an agency's culture by providing clear communication and implementing creative yet impactful training programs with a touch of fun!

Speaking Topics



  • Leading the Charge: Getting Your Team To Thrive in a Hard Insurance Market
  • Efficiency in Chaos: Time Management Secrets for Navigating a Hard Market
  • Confidence in Tough Conversations: Empowering Insurance Agents in the Hard Market
  • Navigating Rate Hikes: Expert Strategies for Hard Market Conversations
  • Hard Market Hero Workshop (4 or 6 Hour Hard Market Workshop)


  • Establishing A Culture of Accountability (Without Fear of Losing Staff)
  • Your Agency Process Roadmap: How To Create, Roll Out & Train Your Team
  • 5 Agency Leadership Traps & and How To Avoid Them
  • The Insurance Generation Gap: From Green Team to the Vintage Squad
  • 10 Agency Leadership Challenges (And How to Fix Them)


  • 12 Insurance Time Management Philosophies
  • Optimizing Your Client Book: Less Clients, More Profit, Less Headache
  • 5 Steps to A Zero Backlog Agency


  • Road To 96% Retention Rates
  • Avoiding The Commercial Renewal Scramble: Ideal Commercial Renewal Process
  • Penicillin For Your Agency: Renewal Reviews Solve All Your Agency Headaches


  • Tell All From Insurance Secret Shoppers: 10 Ways We Hurt Our Sales
  • How To Present an Insurance Quote for Success
  • Lead Generation From Your Desk
  • How to Embrace & Overcome Insurance New Business Objections

How We Make Your Event A Breeze!


When you work with APP we don’t just fly in and out. We helpyou drive attendance. We have a database of over 15,000industry professionals that we can help you promote yourevent!

  • Promo Video
  • Blog For Your Website
  • Guest on Your Podcast
  • Email Marketing to the APP Database
  • Social Media Posts on the APP Sites


Once you select your topics we will then get to customizing your presentation. We can add in any specific promotions for your group as well as come with local flair. If you would like we can send the presentations for approval by your event.

  • Customized for your event
  • Professionally edited
  • Opportunity for promotion
  • CE Outlines if Requested
  • Custom QR Code To Get Resources
  • All Resources Included
  • Delivered to You In Advance


While we are there use us! We are happy to attend any events, dinners, or cocktail parties. If you need us to attend or be on a panel just let us know!

  • No Wall Flowers at APP
  • We Want to Engage & and Meet
  • Let’s Make New Friends
  • Let Us Know So We Can Coordinate Travel!


You want a speaker that engages your entire audience! As trained speakers, we know how to keep your audience alert and with tons of take-aways!

  • Humor Presentation Style
  • Question & Answer
  • Engaging Exercises
  • Content Anyone Can Use That Day
  • Social Media Opportunities


While we are there use us! We are happy to attend any events, dinners, or cocktail parties. If you need us to attend or be on a panel just let us know!

  • Giveaways for Participation
  • Recognition During Exercises
  • Discount Code for Attendees to Purchaes


When attendees leave their card, message us on your event app, find us on LinkedIn, or use our QR code they will get the:

  • Presentation
  • Resources
  • Swag Discount
  • Discount to Our Agency School
  • Offer for a 30 Minute Agency Consultation

Swag Giveaways

An adult needs to hear something 22 times before they remember it!

  • We help keep and get attention with a high energy impactful presentation
  • Our team will engage with exercises in our sessions to drive engagement
  • Let’s reward your attendees for going out of their comfort zones with SWAG!

Committing to your event’s success

Agency Performance Partners bring more to your event than just an engaging presentation. Because we’ve staged and hosted many events and trainings, we understand the stakes. We’re easy to work with and will partner with you to make the event successful by planning a presentation that is right for your group and your attendees’ needs; by promoting your event on our active social media channels; and by being available to and engaging with you and your attendees before and after the presentation.

Get In Touch