Yes. Okay, that may be a little short of a blog and is way oversimplifying the issue. The real question should be “What are the benefits to quoting over the phone?” I’ve heard a lot of different reasons why people don’t like to quote over the phone so let’s take a look at those before […]
Does your agency have or has had a marketing person on staff? I’m not referring to the marketing of policies (a quoter) but a social media maven or blogger with the mostest? Someone who’s sole responsibility is to promote the brand of the agency and help make the phone ring. If your agency has struggled […]
Back to school. Yes we are back in a rhythm and routine. We may miss the longer days, the more relaxed atmosphere and the drinking a beer while mowing the lawn in the evening but it’s time to get back to business. As you pull out that handy 2018 plan you did so eagerly, you […]
One of the questions that we pose early on in our training is “Do you agree that asking for referrals is important?”. I get pretty close to 100% agreement. The follow up question “Do you consistently ask for referrals?” ends up with a significantly lower percentage of agreement; typically closer to 10%. Usually there are […]
There is no doubt there is a divided front in the insurance agency world. The direct writers vs. the independents. Both have their own pros and cons but as an independent agent you need to be prepared on how you are going to sell when you may not have the same level of name recognition. […]
Focusing on a new area can often lead to a decrease in attention in another. Most of the time this is unintentional however it can also be more subversive. Trying to improve our sales skills and sales process can lead to a decrease in service. This can be unintentional as a new understanding of the […]
