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[21 Mar] Ridiculously Amazing Insurance Podcast – Overcoming Objections/Concerns

Our topic on this episode of The Ridiculously Amazing Insurance Podcast is overcoming objections/concerns. We’ve all heard the classic objections and tried to answer the customers sufficiently, but wouldn’t it be nice to go into each conversation with a customer prepared to address their concerns on the spot? Here are some quick pointers to keep […]

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[20 Mar] Winning at Claims

The part of purchasing insurance that many dislike is the lack of receiving a tangible product at the point of sale.  It can feel to some as if their money is being spent year after year for nothing, especially when they do not have any losses.  Filing a claim, however, is when your clients finally […]

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[20 Mar] Dealing With the 4 Key Customer Types In Insurance

The very thing I love about insurance is also the thing that drives me nuts. Not everyone wants to buy or be serviced like I do. Since everyone who drives or has a home needs insurance this means that we all need to brush up our skills on how to win friends and influence people […]

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[18 Mar] Boosting The Insurance Client Experience With APP: The Results for FDA Services, Inc. of Florida

Overview: FDA Services, Inc., a subsidiary of the Florida Dental Association, was formed in 1989 in response to rising medical malpractice premiums in the 1980’s. Their mission is “to provide quality insurance plans and other membership benefit programs combined with exceptional customer service at competitive prices to Florida’s health care providers and small business owners […]

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[13 Mar] Consistency Is the Key to Change

Many agencies I work with struggle with change.  A lot of this is human nature where we like things the way they are (get into a rut) and our fear of the unknown prevents us from taking strides to better position ourselves. Almost counter-intuitively, one of the reasons why I see change so hard to […]

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