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28 May

APPX Retention When customers tell you they are satisfied with your agency, there’s no statistical […]

28 May

What is Your REAL Customer Experience? How does your agency customer experience rate?  Oftentimes, I […]

23 May

Time management. It’s a big word just like leadership, love and branding. Similar to all […]

20 May

Carriers and agents have had a long-lived partnership that can be mutually beneficial. As the […]

16 May

  For all roles in an insurance agency answering and transferring calls can seem like […]

15 May

Since the advent of ADD, I think we have all felt we may have a […]

08 May

A common shared struggle that I find in many insurance agencies is the lack of […]

08 May

We see it every week. We hear it every week… “I’m too busy!” What we […]

06 May

44% of sales people give up after 1 follow up and 80% of sales require […]

02 May

We are all well-versed in addressing the customer’s concerns or objections, but wouldn’t it be […]

30 Apr

We are excited to debut our second complimentary quarterly workbook for your agency. At Agency […]

26 Apr

One of the most common obstacles I hear to selling insurance is hearing people say […]