Time and time again, I will hear an agency tell me they give great service. In today’s world service is incredibly important, since so much of the service we receive today is average at best. However, when an agency tells me they give great service you can bet that I will ask one follow up […]
Insurance Consultant Tip Of The Day: I hate the word busy. I hate the word busy for so many reasons, let me list a few so you know how much I hate this word: Busy is relative, my retired mother is busy going to the beach People complain all the time about being busy but […]
Q&A Insurance Wednesday: How to Handle Staff Conflict Hello All! Welcome to our latest Vlog where your favorite insurance consultant, Kelly Donahue-Piro helps you with an insurance agency conflict that most experience. Don’t avoid staff conflict, handle it. Follow the tips in this video to effectively handle staff conflict in your insurance agency.
Ice Bucket Challenge Accepted If you are like many of us, you have either dumped a bucket of ice water over your head or seen the majority of your friends do the #ALSIcebucketchallenge. Stop for a second and think about this phenomenon. First, ALS has raised $41 million dollarssince the challenge started, this is more than […]
Q&A Wednesdays: #1 Missed Opportunity on New Business Calls Recently I have conducted 50 Secret Shopper calls to agencies across America. What I have found may shock you. Agents complain all the time, “all anyone cares about is the price.” In fact, in some agencies, I have actually installed the price swear jar, every time […]
[23 Jul] Q&A Insurance Wednesday: How Insurance Leadership Can Find Top Talent For Their Insurance Agency
Q&A Insurance Wednesday: How to Find Top Talent For Your Insurance Agency This video contains the top 3 ways to find great talent for your agency. Are you a member of the insurance leadership team and are struggling to find top talent for your agency? We review a few ways to think outside of the […]