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On every agency assessment I have done, asking for referrals is hands down the #1 […]

Morale in your agency is everything. Crappy morale leads to crappy service and more headaches […]

In many agencies, the team would rather have a root canal than participate in any […]

Did you know that 79% of employees feel they are part of something special just […]

As a business owner myself, I love it when a team member finds me a […]

There is undoubtedly a perception of extreme stress in agencies.  Team members walking around exclaiming […]

So I have written several blogs about this but every agency I go to I […]

This #clienttalktuesday clip is from Preferred Insurance Center. We held an Amnesty Day which is […]

Training, it’s how athletes become extraordinary. I recently spent some time with Linda Rey at […]

If I run into one more baditude in the insurance space I’m walking into that […]

Paradiso Insurance started working with Agency Performance Partners about 1 year ago. After enacting a […]

Many agency owners fear how change may impact their team. In many conversations I have […]