Morale in your agency is everything. Crappy morale leads to crappy service and more headaches for you. You have to clearly define and put effort into your agency’s culture. Over 40% of employees feel their agency’s morale is neutral.
Neutral is the most dangerous place to be. It’s not bad enough to do anything but not stellar enough to thrive. When it’s neutral you’re stuck in a bad rut, talking about the wrong things. You need to change your attitude and your approach before being average becomes an epidemic. Always start with what is in the mirror. Are you blah? Have you been blah? What’s your plan to invigorate and motivate the team (they are your biggest investment)?
If you are looking to boost your team’s morale, call us. We love a good challenge!
