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Will Insurance Agencies End Up Like Blockbuster Video?

Posted on September 17, 2021 by Alex Arellano

View All 4 Minute Insurance Agent 2021 Videos For the Week

If you are an Insurance Agent 2021 stop and take a moment to watch these videos to help you become ridiculously amazing this year.

 

Independent Insurance Agency Technology Use

Who didn’t love Blockbuster back in the day? It was a classic and was beloved, until it became outdated. And there were some pretty obvious reasons for why this happened. All this week, we’re going to talk about all of the reasons why we believe that agencies could become like Blockbuster, and they have to do with embracing independent insurance agency technology.

“We need to push people and we need to embrace technology. Now you may not need to be on the bleeding edge, but you should be on the leading edge of technology because this is going to be the solution to many challenges in insurance.”

 

Do Insurance Agencies Recognize The Consumer Has Changed?

All this week we’re discussing our deep, dark fear that insurance agencies could become like Blockbuster. Once a hit movie rental chain, Blockbuster went the way of the dinosaur, because it didn’t adapt to the times. So let us pose a question to you: do insurance agencies recognize the consumer has changed? 

“If we lose sight of what’s important to the customer, then guess what? We will lose everything and be Blockbuster at the end of the day.”

 

Is Your Insurance Agency Convenient?

All this week we’re discussing how insurance agencies can unfortunately end up like Blockbuster, and what you can do to stop that from happening. Today we’re asking: is your insurance agency convenient? This is similar to yesterday’s topic, where we talked about what is important to the customer.

“Think about it, are we really, really, really driving convenience for our customer, and convenience can mean different things for different people. Do we know that, and are we meeting them at their level? Because if we aren’t, great news, go find your old Blockbuster card, we might be in that line next.”

 

Will Insurance Agencies End Up Like Blockbuster Video? Do Insurance Agencies Need Locations?

We’re up to our last post in our series about insurance agencies becoming like Blockbuster, or becoming outdated and out of business. This one might be a little difficult, especially if you’re in small towns. Do insurance agencies need locations? We have a lot of agencies with multiple locations in small towns, who are fearful of what will happen if they pull a location.

“I think over the next five years, every agency needs to consider a consolidation strategy to survive and thrive because staffing is worse than ever. It’s so hard right now to staff and hire and train, it’s the hardest I’ve ever seen it. So, we make it harder by having this fragmented process, where if we can consolidate, we are in a winning situation.”

 

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