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Daily Three Minute Video: Is your insurance staff trained to answer and transfer calls appropriately?

Posted on October 23, 2020 by Deanna Hotham

Hi Agent!

Here is your daily dose of ridiculously amazing insurance agent training.

Daily Three Minute Video: Is your insurance staff trained to answer and transfer calls appropriately?

When the person answering the phone at your agency needs to transfer the call to the intended person, does the person taking the call act like it is more of an interruption than an opportunity to help your clients?  If so, this video is for you!

Just For Fun!

We all need a little laugh and break in insurance and we are happy to bring it to you!

We are excited to announce our newest course on How to Convert Every Inbound Call Into Opportunity! This is an online course with workbook, role playing videos, scripts, videos and quizzes. It’s for every role in your agency. Remember your team takes 15-20 inbound calls every day – if you can convert each one into opportunity your agency will be maximizing it’s potential. 33% off until 10/31.

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