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Awesome Agency Strategy 1: Goals Aren’t Just For Soccer

13 May

To be an awesome agency you must set clear and measurable goals. How can we […]

My Goal is To Fail Once Per Week

08 May

Who plans to fail. I do! You may think I’m crazy but I love failing. […]

How to Take Critical Feedback Like a Champ

06 May

No one likes to hear anything negative, especially about ourselves. We are all perfect, right? […]

All Vertafore Users Should Check This Out! YPC Webinar May 13 @ 1pm CST

05 May

Are you a fan of the Agency Performance Partners blogs and emails? If you are […]

Good Customer Service Means Nothing Today

29 Apr

So your agency gives good service. Well that’s great but it actually doesn’t matter in […]

September 30th-Oct 2nd: Michigan PIA

28 Apr

For the second consecutive year, Agency Performance Partners has been slated to speak at the […]

Are You Withholding Sprinkles From Your Clients?

22 Apr

It’s getting nice outside here in New England and that means ice cream is back. […]

Meet James D. Finn, Fun Director of Finn’s Insurance

21 Apr

Does your agency have a fun director? That’s right, a Director of Fun. James D. […]

May 12, 2015: SIAA Cleveland

15 Apr

We are excited to pack our bags and head to Cleveland to speak at the […]

What Does Your Team Think When the Phone Rings?

14 Apr

I was recently at a workshop with about 20 agents. Low and behold their (and […]

Worlds Greatest Phone Interview Questions

08 Apr

So you are recruiting. We recommend always having a phone interview first. It cuts down […]

Your Agency Needs to Record Phone Calls Today

07 Apr

All of the common agency frustrations can be solved by one simple fix.  Get your […]