Why These 10 Customer Service Tips Make a Difference in an Insurance agency. Customer service training is a necessity to drive agency growth.
In many insurance agencies, we train insurance customer service representatives on the system, carrier, and transactions. However, we miss the opportunity to train them in customer service soft skills.
The reality is that it’s the littlest of details that can leave an impact and impression on your clients. If you want to give WOW Customer service, it’s important, you provide your team with the right training.
Let’s review just a few examples of how a well-trained insurance customer representative team can make a big impact!
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