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30 Jul

Morale in your agency is everything. Crappy morale leads to crappy service and more headaches […]

28 Jul

In many agencies, the team would rather have a root canal than participate in any […]

23 Jul

Did you know that 79% of employees feel they are part of something special just […]

21 Jul

As a business owner myself, I love it when a team member finds me a […]

16 Jul

There is undoubtedly a perception of extreme stress in agencies.  Team members walking around exclaiming […]

14 Jul

So I have written several blogs about this but every agency I go to I […]

14 Jul

This #clienttalktuesday clip is from Preferred Insurance Center. We held an Amnesty Day which is […]

09 Jul

Training, it’s how athletes become extraordinary. I recently spent some time with Linda Rey at […]