Agency Performance Partners


Examples of Bad Insurance Customer Service

Posted on December 8, 2023 by Kelly Donahue Piro

Are you ready for examples of bad insurance customer service?

Welcome back to the latest episode of **The Ridiculously Amazing Insurance Agent Podcast**! 🎙️ In today’s eye-opening installment, we’re diving deep into the murky waters of customer service – specifically, the kind that makes you cringe.

Join us as we explore real-life examples of bad insurance customer service that every insurance agent should know about.

🚫 **Avoiding Common Pitfalls:** Discover the most egregious mistakes insurance companies make in their customer interactions. From endless hold times to claims denials that defy logic, we’ve got some cautionary tales to share.

🔄 **Turning Negatives into Positives:** Learn how to turn these horror stories into opportunities for growth. We’ll provide actionable insights and strategies to ensure you never fall into the same traps.

🛡️ **Protecting Your Reputation:** As an insurance agent, your reputation is your most valuable asset. We’ll discuss the long-lasting impact of poor customer service and how to safeguard your image.

🧰 **Practical Tips and Takeaways:** We’ll wrap up the episode with a toolkit of customer service best practices that can help you stand out in a crowded insurance landscape. Join us for this enlightening conversation, and make sure you’re equipped to provide the stellar customer service your clients deserve. Tune in now and stay ahead in the world of insurance!

🌟 If you find value in this episode, don’t forget to like, share, and subscribe. Your support keeps us going, and we’re here to help you become the best insurance agent you can be. Got a topic you’d like us to explore in a future episode? Let us know in the comments below. Thanks for listening, and we’ll catch you in the next episode of **The Ridiculously Amazing Insurance Agent Podcast**!

🌟 Check out the blog associated with this video: Example of Good Customer Service In Insurance: 3 Ways To WOW Your Customer

We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE!

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