LOG INTO THE AGENCY SCHOOL

TRANSFORM YOUR AGENCY IN 12 MONTHS

Join our Emerging Agency Program to build a ridiculously amazing agency with a clear vision, strong infrastructure, and a high-performing team.

FOR AGENCIES UNDER 10 TEAM MEMBERS

Welcome to the Emerging Agency Program, a comprehensive 12-month journey designed specifically for agencies under 10 team members. We start by aligning your vision with the necessary infrastructure, then guide you through a structured plan that includes team development, process improvements, and the creation of a detailed procedure manual. With our expert support, you’ll transform your agency into a well-oiled machine, ready to deliver exceptional service and achieve sustainable growth.


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LEARN MORE ABOUT OUR EMERGING AGENCY ASSESSMENT.
DESIGNED FOR AGENCY WITH 10 & UNDER TEAM MEMBERS

KEY BENEFITS

  • Clear Vision & Strategy: Development of a 10 year vision and 1-year action plan. 
  • Team Excellence: Targeted Training, clear roles and incentive plans. 
  • Operational Efficiency: Implement standardized processes and procedures. 
  • Client Satisfaction: Improve client experiences with structured scripts, templates and a focus on client experience. 

TEAM ADOPTION & BUY-IN

We ensure your team is fully engaged and adopts the new processes through:

  • Personalized attention to each team member
  • Comprehensive video training with quizzes
  • Bi-weekly coaching meetings
  • Weekly progress reports
  • Incentive plans to motivate and reward progress

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DATA & REPORTING

Say goodbye to reporting frustrations. We provide:

  • Guides for major agency management systems (Applied Epic, Vertafore, AMS 360, Hawksoft)
  • Weekly report setup and dashboard creation
  • A metrics-driven approach to agency management
  • Team buy-in through shared KPIs
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BEFORE

  • Unclear vision and goals
  • Inconsistent processes
  • Team members unsure of roles
  • Frustrating reporting and data management

AFTER

  • Clear 10-year vision and 1-year plan
  • Standardized, efficient processes
  • High-performing team with defined roles
  • Accurate, easy-to-use reporting dashboards

12 MONTH TIMELINE

emerging agency program

Month 1

ONBOARDING

  • Kick-off call
  • Report setup
  • Team training
  • Develop Roadmap

Month 2

ASSESSMENT

  • Team surveys
  • Interviews
  • Vision development
  • Dashboard creation

Month 3

GAME PLAN

  • 1-year plan
  • Job descriptions
  • Incentive plan
  • Agency standards

Month 4

AGENCY 2.0 AND LEADERSHIP

  • Team meetings
  • Accountability plan
  • Vision sharing

Month 5-12

PROCESSES AND TRAINING

We will build all of your agency processes and roll them out to your team.

  • Phone Answering
  • Documentation
  • Endorsements
  • Payments
  • Remarketing
  • Claims
  • New Business
  • Renewal
  • Cancellations

LET’S CONNECT!

If your agency needs a hug, cheerleader, or accountability partner, that’s what we do.

Pricing is based on the number of agency team member’s participating. Contact us to learn more!