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Agency Performance Partners

Customer Retention In Insurance: How to Handle Team Pushback on Renewal Reviews

How would it affect your insurance agency if you had higher customer retention?  How would […]

[PODCAST] Regroup As A Leader In A Hard Market

Communicate the vision clearly and consistently  Many of us believe our team understands our vision, […]

[BANTER PODCAST] Anatomy of a Great Renewal Review Call

When you think about calling every customer once per year for an annual review you […]

Retention Strategies: Anatomy of A Great Renewal Review Call

Let’s get this out of the way – this market is crazy and your agency […]

[PODCAST] 9 Steps Meaningful Renewal Review Call

For some people getting started on making renewal calls can be perplexing! What do we […]

[BANTER PODCAST] Two Agencies Share Renewal Review Success

There is no magic bullet or secret sauce to launching renewal review calls to boost […]

Customer Retention: Launching Renewal Review Calls With Your Team

You have been tasked with boosting your agency’s insurance customer retention. You look around for […]

[PODCAST] How and Why Renewal Review Calls Will Fail

Here is the reality. How you launch renewal review calls with your team is just […]