Agency Performance Partners


Posted on February 6, 2023 by Camille Maraguinot

6 Common Reasons You Lack Accountability in Your Insurance Agency

When I mention accountability, the air leaves the room, and the team turns ghost-white. 6 Common Reasons You Lack Accountability in Your Insurance Agency.

I’m here to tell you things will get harder, and then they will get easier.

This is where you get to pick your hard.

You can choose – but choosing not to hold people accountable will stifle your growth, fun, and opportunity.

Temporary hard is always better than long-term hard.

Ask yourself – are you a little too comfortable with your team not flawlessly executing?

Here are the common reasons insurance agencies overthink accountability:

❌ Everyone will leave

❌ Addressing poor performance is difficult

❌ Manage consequences

❌ Is poor performance really that bad if they do other things well

❌ Another employee doesn’t do it either

Pretty much everyone thinks you hold people accountable and everyone will walk out and leave the agency high and dry. But let’s be honest, we are getting to the worst-case scenario pretty darn fast.

We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way, just like a BFF.


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