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UID:603639-1800543600-1806076800@www.agencyperformancepartners.com
SUMMARY:Q1 2027 - Insurance Leadership Development: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. The course has pre session video training on: Common Leadership Styles\, Setting Team Goals\, Work Delegation\, Developing Your Team\, and Handling Difficult Team Members\, and much more!\nThe deadline for enrollment in this course is September 22nd so secure your spot today! To ensure a collaborative group environment\, a minimum of 6 participants is required for the class to take place. If we do not hit this minimum you will be offered a refund\, ownership of our video training or a seat an alternative LVT course or for a future session. \n\n\n\nDate\nTime\nTopic\n\n\nJan. 21st\n3:00 PM EST\nIntroduction To Leadership\n\n\nJan. 28th\n3:00 PM EST\nIdentifying Your Execution Plan\n\n\nFeb. 4th\n3:00 PM EST\nPresenting Yourself As A Leader\n\n\nFeb. 11th\n3:00 PM EST\nBeing An Excellent Communicator\n\n\nFeb. 18th\n3:00 PM EST\nBuilding A Culture of Accountability\n\n\nFeb. 25th\n3:00 PM EST\nEarning Team Buy-In\n\n\nMarch 4th\n3:00 PM EST\nTeam Culture\n\n\nMarch 11th\n3:00 PM EST\nOperational Excellence\n\n\nMarch 18th\n3:00 PM EST\nLeader Time Management\n\n\nMarch 25th\n3:00 PM EST\nDeveloping Your Current Team & Handling A Difficult Team Member\n\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course. \n\nWhat’s Included in the Program?\n \n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n2 team leader check-ins\nCommunity of 12-15 agents going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support Via Office Hours\n\n  \n\nWho Should Join?\n\nInsurance agency leaders handling team responsibilities who want to manage their time more effectively to lead without burnout.\nNew managers looking to build confidence in prioritizing leadership tasks and creating repeatable daily routines.\nExperienced leaders ready to optimize their schedules and boost agency productivity to the next level.\nAgency owners who want to train their leadership teams to master time management and maximize efficiency.\n\n\nWhat Agents Are Saying\n“Kelly and the team did a wonderful job putting this class together. I have learned so much from her. Ivy and Sarah were also very prompt and efficient whenever I had any questions or technical difficulties. I would recommend anyone in the industry to Kelly and the team. You won’t be disappointed!”\n– J Walker (LVT Student)\n\nInstructor
URL:https://www.agencyperformancepartners.com/event/q1-2027-insurance-leadership-development-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
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DTSTART;TZID=America/New_York:20270122T133000
DTEND;TZID=America/New_York:20270326T143000
DTSTAMP:20260808T224302Z
CREATED:20260808T224246Z
LAST-MODIFIED:20260808T224302Z
UID:603615-1800624600-1806071400@www.agencyperformancepartners.com
SUMMARY:Q1 2027 - Insurance Customer Service Training: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. The course has pre session video training on: Making This the Best Call of The Client’s Day\, Core Communication Skills\, Structuring Your Day\, Agency Standards\, Core Service Philosophies & The Perfect Service Call.\nThe deadline for enrollment in this course is January 6th so secure your spot today! To ensure a collaborative group environment\, a minimum of 6 participants is required for the class to take place. If we do not hit this minimum you will be offered a refund\, ownership of our video training or a seat an alternative LVT course or for a future session. \n\n\n\nDate\nTime\nTopic\n\n\nJan. 21st\n1:30 PM EST\nHandling Payments\n\n\nJan. 28th\n1:30 PM EST\nProof of Insurance\n\n\nFeb. 4th\n1:30 PM EST\nEndorsements\n\n\nFeb. 11th\n1:30 PM EST\nClaims\n\n\nFeb. 18th\n1:30 PM EST\nRenewals\n\n\nFeb. 25th\n1:30 PM EST\nManaging Rate Concerns\n\n\nMarch 4th\n1:30 PM EST\nHandling Someone Who Wants to Cancel\n\n\nMarch 11th\n1:30 PM EST\nCross-Selling Plan\n\n\nMarch 18th\n1:30 PM EST\nEffective Follow-Up\n\n\nMarch 25th\n1:30 PM EST\nReferrals & Reviews\n\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course. \n\nWhat’s Included in the Program?\n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n2 team leader check-in meetings\nCommunity of 12-15 service professionals going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support \n\n  \n\nWho Should Join?\n\nLicensed and non-licensed insurance professionals. \nNew agents looking to build confidence and learn how to WOW clients. \nExperienced agents ready to brush up their service tool kit.\nAgency owners or managers who want to train their teams to give WOW Customer Service.\n\n\nWhat Agents Are Saying\n“Overall\, every point you set out to make. You did. And you explained it all very well\, complete with scripts and role-playing. I did a CSR course just before I was licensed\, and this course was a really nice refresher.”\n– L Formhals (LVT Student)\n\nInstructor
URL:https://www.agencyperformancepartners.com/event/q1-2027-insurance-customer-service-training-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
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