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DTSTART;TZID=America/New_York:20260929T110000
DTEND;TZID=America/New_York:20261215T120000
DTSTAMP:20260725T144924Z
CREATED:20260725T144924Z
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UID:586333-1790679600-1797336000@www.agencyperformancepartners.com
SUMMARY:Q4 2026 - Insurance Customer Service Training: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. The course has pre session video training on: Making This the Best Call of The Client’s Day\, Core Communication Skills\, Structuring Your Day\, Agency Standards\, Core Service Philosophies & The Perfect Service Call.\nThe deadline for enrollment in this course is September 22nd so secure your spot today!\n\n\n\nDate\nTime\nTopic\n\n\nSept. 29th\n11 AM EST\nWelcome: Agency School Tour/Onboarding\n\n\nOct. 6th\n11 AM EST\nHandling Payments\n\n\nOct. 13th\n11 AM EST\nProof of Insurance\n\n\nOct. 20th\n11 AM EST\nEndorsements\n\n\nOct. 27th\n11 AM EST\nClaims\n\n\nNov. 3rd\n11 AM EST\nRenewals\n\n\nNov. 10th\n11 AM EST\nManaging Rate Concerns\n\n\nNov. 17th\n11 AM EST\nHandling Someone Who Wants to Cancel\n\n\nDec. 1st\n11 AM EST\nCross-Selling Plan\n\n\nDec. 8th\n11 AM EST\nEffective Follow-Up\n\n\nDec. 15th\n11 AM EST\nReferrals & Reviews\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course. \n\nWhat’s Included in the Program?\n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n2 team leader check-in meetings\nCommunity of 12-15 service professionals going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support \n\n  \n\nWho Should Join?\n\nLicensed and non-licensed insurance professionals. \nNew agents looking to build confidence and learn how to WOW clients. \nExperienced agents ready to brush up their service tool kit.\nAgency owners or managers who want to train their teams to give WOW Customer Service.\n\n\nWhat Agents Are Saying\n“Overall\, every point you set out to make. You did. And you explained it all very well\, complete with scripts and role-playing. I did a CSR course just before I was licensed\, and this course was a really nice refresher.”\n– L Formhals (LVT Student)\n\nInstructor
URL:https://www.agencyperformancepartners.com/event/q4-2026-insurance-customer-service-training-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/01/WOW-Customer-Service-Thumbnail.png
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DTSTART;TZID=America/New_York:20260929T123000
DTEND;TZID=America/New_York:20261215T133000
DTSTAMP:20260725T144911Z
CREATED:20260711T131627Z
LAST-MODIFIED:20260725T144911Z
UID:577684-1790685000-1797341400@www.agencyperformancepartners.com
SUMMARY:Q4 2026 - Inbound Insurance Sales Training: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. In addition to our one hour training\, students will have access to our Agency School and watch videos between sessions to gain additional knowledge on how to build confidence\, master a repeatable sales process\, and close more business.\nThe deadline for enrollment in this course is September 22nd so secure your spot today! \n\n\n\nDate\nTime\nTopic\n\n\nSeptember 29th\n12:30 PM EST\nWelcome: Agency School Tour/Onboarding\n\n\nOctober 6th\n12:30 PM EST\nBuilding Rapport\n\n\nOctober 13th\n12:30 PM EST\nFind Their Pain Points\n\n\nOctober 20th\n12:30 PM EST\nQualify the Opportunity\n\n\nOctober 27th\n12:30 PM EST\nGather Quote Information\n\n\nNovember 3rd\n12:30 PM EST\nQuoting Plan\n\n\nNovember 10th\n12:30 PM EST\nPresenting the Quote & Asking For the Business\n\n\nNovember 17th\n12:30 PM EST\nOvercoming Objections Part 1\n\n\nDecember 1st\n12:30 PM EST\nOvercoming Objections Part 2\n\n\nDecember 8th\n12:30 PM EST\nBreak-Up & Recycle\n\n\nDecember 15th\n12:30 PM EST\nReferrals\, Rounds & Service Efficiency\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course. \n\nWhat’s Included in the Program?\n \n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n1 team leader check-in update\nCommunity of 12-15 agents going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support \n\n  \n\nWho Should Join?\n\nInsurance agents handling inbound leads who want to close more deals.\nNew agents looking to build confidence and a repeatable sales process.\nExperienced agents ready to take their closing ratios to the next level.\nAgency owners or managers who want to train their teams to dominate sales.\n\n\nWhat Agents Are Saying\n“I appreciate the hard work of the live virtual training team. The weekly classes and prerecorded videos were the perfect match to help me understand the objectives.”\n– J Johns (LVT Student)\n\nInstructors
URL:https://www.agencyperformancepartners.com/event/q4-2026-inbound-insurance-sales-training-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2025/07/Agency-Growth-Thumbnail.png
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DTSTART;TZID=America/New_York:20261007T133000
DTEND;TZID=America/New_York:20261209T143000
DTSTAMP:20260717T205217Z
CREATED:20260717T205217Z
LAST-MODIFIED:20260717T205217Z
UID:586387-1791379800-1796826600@www.agencyperformancepartners.com
SUMMARY:Q4 2026 - Agency Retention: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. This course has pre-session training covering Renewal Review Preparation\, Client Mindset\, Premium Communication Strategies\, and Proactive Education That Reduces Surprises at Time of Renewal. If you’re looking for 10 Steps to a Great Renewal Review\, you’ve come to the right place! \nThe deadline for enrollment in this course is June 30th so secure your spot today!\n  \n\n\n\nDate\nTime\nTopic\n\n\n\n* EST\n\n\n\nOct. 7th\n* EST\nIntroduction: Preparing\, Making the Call\, & Voicemail\n\n\nOct. 14th\n* EST\nReviewing Questions – Understanding Changes\n\n\nOct. 21st\n* EST\nCoverage Recommendations & Working Through Resistance\n\n\nOct. 28th\n* EST\nAdditional Line Recommendations & Working Through Resistance\n\n\nNov. 4th\n* EST\nHandling Premium Discussions\n\n\nNov. 11th\n* EST\nDiscount Review\n\n\nNov. 18th\n* EST\nAccount Optimization & Call Conclusion\n\n\nDec. 2nd\n* EST\nRemarketing Strategy\n\n\nDec. 9th\n* EST\nPresenting Your Cross Sale Quotes\n\n\nDec. 16th\n* EST\nPresenting Your Remarket\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course.What’s Included in the Program? \n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n2 team leader check-ins\nCommunity of 12-15 agents going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support Via Office Hours\n\nWho Should Join? \n\nAccount managers and service reps who handle renewals\, policy changes\, and client calls daily.\nProducers who want stronger renewal retention and more effective cross-selling conversations.\nNew and experienced insurance professionals who need a repeatable renewal framework\nAgencies focused on retention growth who need a consistent and professional renewal process across the team.\n\nWhat Agents Are Saying“Great information with excellent examples of how to apply the concepts discussed in classes and videos!”\n– C Richert (LVT Student)Instructors
URL:https://www.agencyperformancepartners.com/event/q4-2026-agency-retention-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/02/Agency-Retention.png
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