BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Agency Performance Partners - ECPv6.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Agency Performance Partners
X-ORIGINAL-URL:https://www.agencyperformancepartners.com
X-WR-CALDESC:Events for Agency Performance Partners
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260806T083000
DTEND;TZID=America/New_York:20260806T110000
DTSTAMP:20260714T204721Z
CREATED:20260714T204721Z
LAST-MODIFIED:20260714T204721Z
UID:577384-1786005000-1786014000@www.agencyperformancepartners.com
SUMMARY:Kelly Donahue-Piro will be speaking at KAPS
DESCRIPTION:Kelly Donahue-Piro will be speaking at KAPS – Key Agency Personnel Seminar\nCatch Kelly Donahue-Piro speak at KAPS – Key Agency Personnel Seminar 📍9079 Leroy Rd. Westfield Center📍 \nBeyond the Price Tag: Building Trust and Owning Your Value\n\n📅 Scheduled for August 06\, 2025 📅 \nMORE RESOURCES FOR YOUR TEAM TO MAXIMIZE:\n🔥 Dive into our latest blog How Agencies Help New Team Members Learn Insurance in Record Time \n🎉 Get our FREE Insurance 101 Glossary of Key Terms  \n🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store!  \n📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency’s game – schedule your consultation now! \n🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training\, strategies\, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE
URL:https://www.agencyperformancepartners.com/event/kelly-donahue-piro-will-be-speaking-at-kaps/
LOCATION:9079 Leroy Rd. Westfield Center\, OH 44251\, 9079 Leroy Rd. Westfield Center\, OH 44251
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/07/08.06.26-Westfield-Speaking-Event.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260922T090000
DTEND;TZID=America/New_York:20260922T170000
DTSTAMP:20260506T163519Z
CREATED:20260501T183508Z
LAST-MODIFIED:20260506T163519Z
UID:479884-1790067600-1790096400@www.agencyperformancepartners.com
SUMMARY:Kelly Donahue-Piro will be speaking at Auto-Owners Summit
DESCRIPTION:Kelly Donahue-Piro will be speaking at Auto-Owners\nSummit – Stronger Together\nKelly Donahue-Piro will be speaking at Auto-Owners Summit – Stronger Together\, limited to invited guests only ✨ 📍 Lansing\, MI📍 \nSoft Market Strategies\n📅 Scheduled for September 22\, 2026 📅 \n                                                                                                                                       PRIVATE EVENT \n  \nMORE RESOURCES FOR YOUR TEAM TO MAXIMIZE:\n🎉 Get our FREE How To Sell Commercial Insurance – Script Booklet \n \n🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store!  \n  \n  \n📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency’s game – schedule your consultation now!  \n🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training\, strategies\, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website \n \n 
URL:https://www.agencyperformancepartners.com/event/kelly-donahue-piro-will-be-speaking-at-auto-owners-summit/
LOCATION:Crowne Plaza 925 S Creyts Rd\, Lansing\, MI 48917\, Crowne Plaza 925 S Creyts Rd\, Lansing\, MI 48917
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/05/09.22.26-Auto-Owners-Insurance-3-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260925T090000
DTEND;TZID=America/New_York:20260925T170000
DTSTAMP:20260716T202507Z
CREATED:20260716T202507Z
LAST-MODIFIED:20260716T202507Z
UID:586591-1790326800-1790355600@www.agencyperformancepartners.com
SUMMARY:Kelly Donahue-Piro at AHA Insurance Network 2026
DESCRIPTION:Kelly Donahue-Piro will be speaking at AHA Insurance Network 2026 Annual Business Meeting\nHear Kelly speak at AHA Insurance Network 2026 Annual Business Meeting📍Caesars Southern Indiana 11999 Casino Center Dr SE📍 \nSoft Market Strategies\n📅 Scheduled for September 25\, 2026📅 \nPRIVATE EVENT \n  \nMORE RESOURCES FOR YOUR TEAM TO MAXIMIZE:\n🎉 Get our FREE Insurance 101 Glossary of Key Terms  \n🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store!  \n📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency’s game – schedule your consultation now! \n🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training\, strategies\, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE
URL:https://www.agencyperformancepartners.com/event/kelly-donahue-piro-at-aha-insurance-network-2026/
LOCATION:Caesars Southern Indiana\, 11999 Casino Center Dr SE\, Elizabeth\, IN 47117\, Caesars Southern Indiana\, 11999 Casino Center Dr SE\, Elizabeth\, IN 47117
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/07/09.25.26-AHA-Insurance-Network-Caesars-Southern-Indiana-Speaking-Event-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260929T123000
DTEND;TZID=America/New_York:20261215T133000
DTSTAMP:20260725T144911Z
CREATED:20260711T131627Z
LAST-MODIFIED:20260725T144911Z
UID:577684-1790685000-1797341400@www.agencyperformancepartners.com
SUMMARY:Q4 2026 - Inbound Insurance Sales Training: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. In addition to our one hour training\, students will have access to our Agency School and watch videos between sessions to gain additional knowledge on how to build confidence\, master a repeatable sales process\, and close more business.\nThe deadline for enrollment in this course is September 22nd so secure your spot today! \n\n\n\nDate\nTime\nTopic\n\n\nSeptember 29th\n12:30 PM EST\nWelcome: Agency School Tour/Onboarding\n\n\nOctober 6th\n12:30 PM EST\nBuilding Rapport\n\n\nOctober 13th\n12:30 PM EST\nFind Their Pain Points\n\n\nOctober 20th\n12:30 PM EST\nQualify the Opportunity\n\n\nOctober 27th\n12:30 PM EST\nGather Quote Information\n\n\nNovember 3rd\n12:30 PM EST\nQuoting Plan\n\n\nNovember 10th\n12:30 PM EST\nPresenting the Quote & Asking For the Business\n\n\nNovember 17th\n12:30 PM EST\nOvercoming Objections Part 1\n\n\nDecember 1st\n12:30 PM EST\nOvercoming Objections Part 2\n\n\nDecember 8th\n12:30 PM EST\nBreak-Up & Recycle\n\n\nDecember 15th\n12:30 PM EST\nReferrals\, Rounds & Service Efficiency\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course. \n\nWhat’s Included in the Program?\n \n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n1 team leader check-in update\nCommunity of 12-15 agents going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support \n\n  \n\nWho Should Join?\n\nInsurance agents handling inbound leads who want to close more deals.\nNew agents looking to build confidence and a repeatable sales process.\nExperienced agents ready to take their closing ratios to the next level.\nAgency owners or managers who want to train their teams to dominate sales.\n\n\nWhat Agents Are Saying\n“I appreciate the hard work of the live virtual training team. The weekly classes and prerecorded videos were the perfect match to help me understand the objectives.”\n– J Johns (LVT Student)\n\nInstructors
URL:https://www.agencyperformancepartners.com/event/q4-2026-inbound-insurance-sales-training-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2025/07/Agency-Growth-Thumbnail.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261002T080000
DTEND;TZID=America/New_York:20261002T180000
DTSTAMP:20260716T200657Z
CREATED:20260716T200657Z
LAST-MODIFIED:20260716T200657Z
UID:586615-1790928000-1790964000@www.agencyperformancepartners.com
SUMMARY:Kelly Donahue-Piro will be speaking at Assure Alliance 2026
DESCRIPTION:Kelly Donahue-Piro will be speaking at Assure Alliance 2026 Annual Member Convention\nBe sure to catch Kelly Donahue-Piro live at Assure Alliance 2026 Annual Member Convention  \n📍Lanier Islands Resort\, 7000 Lanier Islands Pkwy\, Buford\, GA 30518 (Peachtree Point Pavilion is the venue at the resort) 📍 \nSoft Market Strategies\n📅 Scheduled for October 02\, 2026📅 \nPRIVATE EVENT \n  \nMORE RESOURCES FOR YOUR TEAM TO MAXIMIZE:\n🎉 Get our FREE Insurance 101 Glossary of Key Terms  \n🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store!  \n📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency’s game – schedule your consultation now! \n🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training\, strategies\, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE \n \n \n \n \n 
URL:https://www.agencyperformancepartners.com/event/kelly-donahue-piro-will-be-speaking-at-assure-alliance-2026/
LOCATION:Lanier Islands Resort\, 7000 Lanier Islands Pkwy\, Buford\, GA 30518 (Peachtree Point Pavilion is the venue at the resort)\, Lanier Islands Resort\, 7000 Lanier Islands Pkwy\, Buford\, GA 30518 (Peachtree Point Pavilion is the venue at the resort)
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/07/10.02.26-Assure-Alliance-2026-Annual-Member-Convention.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261006T110000
DTEND;TZID=America/New_York:20261215T120000
DTSTAMP:20260728T141500Z
CREATED:20260725T144924Z
LAST-MODIFIED:20260728T141500Z
UID:586333-1791284400-1797336000@www.agencyperformancepartners.com
SUMMARY:Q4 2026 - Insurance Customer Service Training: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. The course has pre session video training on: Making This the Best Call of The Client’s Day\, Core Communication Skills\, Structuring Your Day\, Agency Standards\, Core Service Philosophies & The Perfect Service Call.\nThe deadline for enrollment in this course is September 22nd so secure your spot today!\n\n\n\nDate\nTime\nTopic\n\n\nOct. 6th\n11 AM EST\nHandling Payments\n\n\nOct. 13th\n11 AM EST\nProof of Insurance\n\n\nOct. 20th\n11 AM EST\nEndorsements\n\n\nOct. 27th\n11 AM EST\nClaims\n\n\nNov. 3rd\n11 AM EST\nRenewals\n\n\nNov. 10th\n11 AM EST\nManaging Rate Concerns\n\n\nNov. 17th\n11 AM EST\nHandling Someone Who Wants to Cancel\n\n\nDec. 1st\n11 AM EST\nCross-Selling Plan\n\n\nDec. 8th\n11 AM EST\nEffective Follow-Up\n\n\nDec. 15th\n11 AM EST\nReferrals & Reviews\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course. \n\nWhat’s Included in the Program?\n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n2 team leader check-in meetings\nCommunity of 12-15 service professionals going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support \n\n  \n\nWho Should Join?\n\nLicensed and non-licensed insurance professionals. \nNew agents looking to build confidence and learn how to WOW clients. \nExperienced agents ready to brush up their service tool kit.\nAgency owners or managers who want to train their teams to give WOW Customer Service.\n\n\nWhat Agents Are Saying\n“Overall\, every point you set out to make. You did. And you explained it all very well\, complete with scripts and role-playing. I did a CSR course just before I was licensed\, and this course was a really nice refresher.”\n– L Formhals (LVT Student)\n\nInstructor
URL:https://www.agencyperformancepartners.com/event/q4-2026-insurance-customer-service-training-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/01/WOW-Customer-Service-Thumbnail.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261007T133000
DTEND;TZID=America/New_York:20261209T143000
DTSTAMP:20260729T133005Z
CREATED:20260717T205217Z
LAST-MODIFIED:20260729T133005Z
UID:586387-1791379800-1796826600@www.agencyperformancepartners.com
SUMMARY:Q4 2026 - Agency Retention: 10 Week Live Instructor Led Virtual Training
DESCRIPTION:Schedule & What You’ll Learn:\nAll Sessions are 1 Hour & Limited To a Maximum of 15 Students. This course has pre-session training covering Renewal Review Preparation\, Client Mindset\, Premium Communication Strategies\, and Proactive Education That Reduces Surprises at Time of Renewal. If you’re looking for 10 Steps to a Great Renewal Review\, you’ve come to the right place! \nThe deadline for enrollment in this course is June 30th so secure your spot today!\n  \n\n\n\nDate\nTime\nTopic\n\n\n\n* EST\n\n\n\nOct. 7th\n* EST\nIntroduction: Preparing\, Making the Call\, & Voicemail\n\n\nOct. 14th\n* EST\nReviewing Questions – Understanding Changes\n\n\nOct. 21st\n* EST\nCoverage Recommendations & Working Through Resistance\n\n\nOct. 28th\n* EST\nAdditional Line Recommendations & Working Through Resistance\n\n\nNov. 4th\n* EST\nHandling Premium Discussions\n\n\nNov. 11th\n* EST\nDiscount Review\n\n\nNov. 18th\n* EST\nAccount Optimization & Call Conclusion\n\n\nDec. 2nd\n* EST\nRemarketing Strategy\n\n\nDec. 9th\n* EST\nPresenting Your Cross Sale Quotes\n\n\nDec. 16th\n* EST\nPresenting Your Remarket\n\n\n\nStudents who successfully complete all homework assignments\, receive a passing grade on quizzes\, and attend at least 8 out of the 10 instructor-led training sessions will receive a graduation certificate and be eligible for prizes at the end of the course! This ensures participants stay engaged throughout the program and are applying the skills they learn throughout the course.What’s Included in the Program? \n\nAccess to pre-recorded video training on the program\nWorkbook & supporting scripts and quote sheet\nDrop-in office hours\nWeekly quizzes and assignments reviewed by instructor\n2 team leader check-ins\nCommunity of 12-15 agents going through the training\nGraduation\, awards & prizes for performance \n30 Days of Post Graduation Support Via Office Hours\n\nWho Should Join? \n\nAccount managers and service reps who handle renewals\, policy changes\, and client calls daily.\nProducers who want stronger renewal retention and more effective cross-selling conversations.\nNew and experienced insurance professionals who need a repeatable renewal framework\nAgencies focused on retention growth who need a consistent and professional renewal process across the team.\n\nWhat Agents Are Saying“Great information with excellent examples of how to apply the concepts discussed in classes and videos!”\n– C Richert (LVT Student)Instructors
URL:https://www.agencyperformancepartners.com/event/q4-2026-agency-retention-10-week-live-instructor-led-virtual-training/
CATEGORIES:Live Virtual Training
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/02/Agency-Retention.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261014T090000
DTEND;TZID=America/New_York:20261014T180000
DTSTAMP:20260716T201937Z
CREATED:20260716T201937Z
LAST-MODIFIED:20260716T201937Z
UID:586657-1791968400-1792000800@www.agencyperformancepartners.com
SUMMARY:Kelly Donahue-Piro will be speaking at 2026 PIA Texas Exchange
DESCRIPTION:Kelly Donahue-Piro will be speaking at 2026 PIA Texas Exchange\nJoin Kelly Donahue-Piro live at 2026 PIA Texas Exchange 📍Margaritaville Lake Resort | Lake Conroe Houston📍 \nEFFICIENCY\nRETENTION\nSALES\nConfidence in Tough Conversations\n📅 Scheduled for October 14\, 2026 📅 \nRegister Here: https://bit.ly/4gGhVd5 \n  \nMORE RESOURCES FOR YOUR TEAM TO MAXIMIZE:\n🎉 Get our FREE Insurance 101 Glossary of Key Terms  \n🚀 Ready to elevate your style? 🕶️ Explore our Ridiculously Amazing Insurance Agent Swag Store!  \n📈 Book a meeting with our Agency Performance Partners and unlock tailored strategies for unparalleled success. Elevate your agency’s game – schedule your consultation now! \n🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training\, strategies\, brutal truth & tough love that’ll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE \n \n \n \n \n 
URL:https://www.agencyperformancepartners.com/event/kelly-donahue-piro-will-be-speaking-at-2026-pia-texas-exchange/
LOCATION:Margaritaville Lake Resort | Lake Conroe Houston 600 Margaritaville Pkwy Montgomery\, Texas 77356\, Margaritaville Lake Resort | Lake Conroe Houston 600 Margaritaville Pkwy Montgomery\, Texas 77356
ATTACH;FMTTYPE=image/png:https://www.agencyperformancepartners.com/wp-content/uploads/2026/07/10.14.26-2026-PIA-Texas-Exchange.png
END:VEVENT
END:VCALENDAR