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[07 Jun] APP Clients: Happy 5th Anniversary

Thank You To You! Watch This Video! Kisses and hugs and thank you to all Agency Performance Partners Clients for your help and support in helping us hit our 5th Anniversary. It’s been a Ridiculously Amazing 5 year journey. We literally couldn’t do it without you. As you know, we believe in being PRODUCTIVE (not busy!) […]

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[05 Jun] Ridiculously Amazing Insurance Podcast – The milestone of 1,000 completed Agency Assessment team member surveys

On this episode of The Ridiculously Amazing Insurance Podcast, we are celebrating the 5 year anniversary of Agency Performance Partners and passing the milestone of 1,000 completed Agency Assessment team member surveys. While many agencies continue on to participate in the APPX Retention and Sales programs, the majority of agencies start with the Agency Assessment […]

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[03 Jun] Top Ten Obstacles to a Successful Outbound Annual Review Program (Part I)

Most agencies have some type of renewal program in place.  Many agencies have tried to include a proactive call associated with either this renewal program or an annual review program.  Our AppX Retention training program focuses on making these programs successful by improving relationships to drive retention and education to drive new sales. Many agents […]

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[28 May]

What is Your REAL Customer Experience? How does your agency customer experience rate?  Oftentimes, I find that leaders are simply guessing based on their staff expectations, general perceptions, or even by reflecting on their own personal approach.  Unless you have a broad cross section of actual client feedback or a plan to evaluate interactions internally, […]

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