Training customer service staff in insurance gets the least attention. Training sales producers seems […]
Tag Archives: insurance in rhode island
[PODCASTBANTER] 12 Customer Service Philosophies | Embrace the WHY of Service
In this special edition podcast, we provide a sneak peek to our Customer Service course […]
[PODCAST] 7 Steps to a GREAT Customer Service Phone Call Experience
In this week’s blog, we present 7 steps to a great customer service phone […]
[PODCAST] 12 Strategies that make your Customer Service Experience Flawless
We go into detail in this week’s blog with 12 Flawless Customer Service Strategies […]
The Insurance Endorsement Process That Will Save Your Butt
An insurance endorsement is a notification that your client has changed their insurance profile. There […]