Customer Service Training that WOWs! Learn more!

Get our complimentary Customer Experience Playbook for Insurance Agents.

Learn How APP Works with Agencies just like yours!

Watch & Subscribe → Grow Your Agency Faster

Facebook-f Instagram X-twitter Linkedin-in Youtube Spotify Podcast

LOG INTO THE AGENCY SCHOOL

AGENCY School

How do good agencies become ridiculously amazing? They believe in consistent training.

Give your team on-demand access to powerful training in sales, operations, efficiency, retention, and leadership—right at their desk, on their terms.

LEARN MORE

AGENCY SCHOOL

*Click on Each Category Below to See All that is Included*

Full Courses:

 
Micro Contents:
  • 1:1 Team Meetings For Managers
  • 1:1 Team Meetings For Team Members
  • Agency Growth Calculator & Setting Goals
  • Agency Meetings
  • Agency Standards
  • All Hands on Deck Meeting
  • Annual Reviews For Managers
  • Annual Reviews For Team Members
  • Building Agency Values
  • Coaching Meetings For Managers
  • Coaching Meetings For Team Members
  • Department Meetings
  • How To Create A 10 Year Vision
  • Incentive Plan
  • Job Descriptions & Review Forms
  • Leadership Team Meetings
  • New Hire Training Plan
  • Organization Chart/Accountability Chart
  • Quarterly Agency Meeting
  • Planning Your Agency 2.0
  • Account Managers: How To Structure Your Day For Success
  • How To Lead Your Team To Consistently Make Renewal Review Calls
Full Courses:
 
Micro Content:
  • Stopping A Call In Client Cancellation
  • Remarketing Strategy
Full Courses:
 
Micro Content:
  • How To Ask for a Referral
Full Courses:
 
Micro Contents: 
  • Effective Client Follow Up
  • First Call Resolution Best Practices
  • How To Handle An Upset Client
Full Course:
Full Courses:

Process Packs:

Micro Contents
  • How To Tier Insurance Clients
  • Suggesting Telematics to Clients
  • Daily Wins Uncovered: Mastering the Activity Report
  • Catching Up Smartly: Tackling Overdue Tasks with Data
 
Full Course:


Process Packs:

 
Micro Contents
  • How To Get A Client To Convert To EFT/Pay In Full
AGENCY SCHOOL
BOOK A MEETING

SEE ALL NEW CONTENT

Purchase a Seat in Our Agency School Today!